August 1st, 2018

Do you find yourself wishing you had more time to focus on growing your business? If so, you’re not alone. One of the most common concerns among business owners is that there just aren’t enough hours in the week. But, I promise you: There really are. Here are five concrete ways that you can use […]

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July 25th, 2018

What would it look like if you followed a customer through their purchase and use of your product or service?  What would you learn?  Where would you have made their life harder, more complicated, less efficient? How about your internal processes?  What would you see if you followed a team member around as she completed […]

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July 17th, 2018

Let’s face a plain fact: it takes a real investment of time, attention, and often money to grow your company’s bottom line. Knowing this is true, why then would you or any business owner casually throw away tens or even hundreds of thousands of dollars of easy profits every year? Think back over the past […]

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July 11th, 2018

Tired of turnover and bad hires? Here’s a simple 4-step system to know in advance if you’re about to make a terrible mistake (and how to make a much better hiring selection).

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